Confidentiality policy

Update: 15/02/2026

Data controller

The company SAFECODE, Limited Liability Company (SARL), registered under number 885 116 178, whose head office is located Courtyard of the La Mare factory, 97438 Sainte-Marie (hereinafter” Safecode ”) is fully committed to a continuous approach to the protection of personal data, in accordance with the Data Protection Act of January 6, 1978 as amended and the General Data Protection Regulation (EU) of April 27, 2016 (hereinafter “RGPD”).

Purpose of this policy

This Policy informs you about the conditions under which Safecode, in its capacity as data controller, collects and uses your data. It complements the information brought to your attention when you provide us with your data by completing our contact form.

This policy applies to data collected during the use of our site, as well as by email or telephone.

This policy may be modified, supplemented or updated in order in particular to comply with any legal, regulatory, jurisprudential and technical developments. However, personal data would always be processed in accordance with the policy in force at the time of collection, unless an imperative legal requirement states otherwise and would be applicable retroactively.

What data is processed?

We may process the following categories of personal data:

  • Data relating to your identity: name, first name.
  • Contact details: phone number, email address.
  • Technical data: connection data, browsing history, or even the IP address.

We collect this personal data directly from you when you use our contact form.

In addition, some of this data is collected via the cookies used on our site. These cookies make it possible to improve your user experience and to better understand your needs.

When collecting your data, the mandatory or optional nature of the information requested is clearly indicated (usually with an asterisk). Please note that the absence of mandatory data may prevent us from processing your request.

We do not collect any sensitive data.

Why do we process your data?

For each treatment, we only collect and use data that is relevant and necessary for the purpose pursued.

We use your data to continue our legitimate interests, making sure to always respect your rights and interests:

  • Manage the commercial relationship and respond to your contact requests;
  • To improve your experience when using our website;
  • Conduct statistical analyses and measure the performance of the site;
  • Prevent abuse and fraud and manage litigation.

Your data may also be used to enable us to comply with our legal or regulatory obligations, such as ensuring the security of the site.

What are your rights?

We ensure that you can fully exercise all the rights granted to you by the regulations. Thus, you have the possibility to:

  • Have access to your personal data;
  • Rectify inaccurate personal data concerning you;
  • Obtain the erasure of your personal data;
  • Restrict our processing of your personal data;
  • Withdraw your consent to the processing of your personal data;
  • Oppose the processing of your personal data;
  • Obtain a copy of your personal data (right to data portability).

How to exercise your rights?

To exercise these rights, or for any questions about the processing of your data, you can contact us at the following address: dpo@safecode-it.com

Provide your first name, last name, and email address. In case of doubt about your identity, we may ask you for additional information.

We will respond to your request within one month of receiving your complete request. Depending on the complexity and number of requests, this period may be increased by two months.

If you consider that these rights have not been respected, you can file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL): www.cnil.fr.

Who are the recipients of your personal data?

  • The internal staff of Safecode, within the limits of their functions.
  • Our technical service providers (e.g. computer maintenance).
  • The host of our website.
  • The competent authorities, within the framework of legal or regulatory obligations.

How long is my data kept?

Your personal data is kept only for the time necessary to achieve the purposes defined in this policy.

  • Contact data (prospects): 2 years from the last contact.
  • Technical data (cookies/logs): 13 months maximum.

Once these deadlines have passed, your data will be deleted or anonymized.

How do we ensure the security of your data?

We implement all technical and organizational measures to ensure the security of processing and the confidentiality of Personal Data (https protection, restricted access, complex passwords, etc.).

Where is your data stored?

We use the hosting services of Webflow, Inc., a platform that stores and processes your data mainly in the United States. These transfers are governed by the adequacy decision adopted by the European Commission (Data Privacy Framework). This decision ensures that your personal data benefits from a level of protection equivalent to that in force in the European Union.

How do we use cookies?

A cookie is a small file placed and read during your consultation on our Site. Depending on your choices, the purpose of cookies is to analyze the traffic and performance of the Site.

We do not associate any information with your cookies that can identify you directly and personally (name, telephone, address).

How to configure your cookie choices?

Your cookie choices can be made by category via our cookie banner. Only strictly necessary cookies are always placed for the proper functioning of the Site.

You can change your mind at any time by clicking on the cookie management icon on our site.

  • Essential cookies: Allow safe browsing. They cannot be deactivated.
  • Performance/statistical cookies: Allow us to optimize our site and to detect technical problems.

What is the shelf life of cookies?

Each cookie has its own lifespan, up to a maximum of 13 months.

Contact

If you have any questions about this Policy, you can contact us at the following address: dpo@safecode-it.com